Driver Guide — 9.5 Dispatch

THE SHORT VERSIONWhat it is. What it is not.

WHAT IT IS

Your own record of your hours: clock-in, clock-out, lunch.
It counts your days over 9.5 and fills in Local 760's grievance form for you.
The morning dispatch board, in your pocket.

WHAT IT IS NOT

Not a UPS app. Nothing connects to UPS. No management login, ever.
Not tracking you. No GPS, no location. Only your own alarms, if you set them.
Not finished. It is a pilot. Tell Jose what breaks.

PART 1 · INSTALL (IPHONE)Two installs: Apple's delivery app first, then ours.

Not in the App Store yet. Apple's TestFlight app delivers it. Install TestFlight first.

Open the App Store. Search TestFlight (blue icon, white propeller). Install it. Free, from Apple.
Then tap the 9.5 Dispatch link Jose texted you. It opens inside TestFlight. Tap Install.
9.5 Dispatch is now on your home screen. Open it from there from now on. It updates itself, mostly. If Jose says update, open TestFlight and tap Update.

A text message with a link card: the 9.5 icon and the words Join the 9.5 Dispatch beta, testflight.apple.com.

Two app icons on an iPhone home screen: TestFlight, a blue icon with a white propeller, and 9.5 Dispatch, black with a mint 9.5.

YOU SEE A WEB PAGE THAT SAYS "STEP 1 / STEP 2"
You tapped the link before TestFlight was installed. On that page tap View in App Store, install TestFlight, go back, tap Start Testing.

TESTFLIGHT ASKS FOR A "CODE"
Tap Cancel. We don't use codes. Go back to Jose's text and tap the 9.5 Dispatch link again.

Android? Text Jose the Gmail your Play Store uses. He sends you a link. Tap Become a tester, then Download it on Google Play.

PART 2 · SIGN INNo password. Your email is your key.

Open 9.5 Dispatch. Type your email exactly the way you gave it to Jose. Tap Email me a link once. It says Sent ✓. Leave it alone.
Open that email on this same phone. Tap the link once. Nothing after a minute? Check Spam.
Type your name the way it's printed on the sheet: LAST, then FIRST. Two boxes.
Tap YOUR USUAL START and set your scheduled start. Check the privacy box. Done.

The Sign in screen: an email box with an address typed in, and the EMAIL ME A LINK button.

After tapping: the button now says SEND IT AGAIN, and a green line says Sent. Check your email, it can take a minute.

The sign-in email: subject Your 9.5 Dispatch sign-in link, from 9.5 Dispatch, a blue Sign in link, a copy-this-link address, and This link works once and expires in 15 minutes. — Your address and the code are hidden on this page.

Set up your account: LAST NAME and FIRST NAME boxes, YOUR USUAL START with TAP TO SET, and the I accept the privacy statement checkbox. — Then tap **FINISH** at the bottom.

NOTHING EVER ARRIVES
Your address is not on Jose's list yet, or it differs by one dot or letter. Text Jose the exact address. Don't keep tapping: five tries and sign-in locks for 15 minutes.

THE LINK OPENED A WEB PAGE, NOT THE APP
On that page tap COPY CODE. Go back to the app, tap Paste the code instead, paste it.

PART 3 · YOUR FIRST SCANMOST IMPORTANTOne scan, one time. It proves you work here.

Scan the board once. That unlocks the app. No scan, no board, no clock-in. You do this once, ever.

Hold the phone level till it says ✓ HOLD — STRAIGHT. Get close. Fill the frame.

YOUR FIRST TODAY

BEFORE YOUR FIRST SCANThis is all there is. One scan opens the board, the 9.5 and the rest.

Three tall photos, left to right, like reading a page. Top row to bottom row in every one. Let them overlap a little.

Photo 1 of the dispatch screen: the center and date at the top, then the ID and name columns, every row. Names are covered. — The center box is top-left, above the IDs. Then every route and name, every row. **Names hidden on this page.**

Photo 2 of the dispatch screen: the Distance column, every row. — Through **Distance**. Every row.

Photo 3 of the dispatch screen: the Total Stops and Package Count columns at the far right, every row. — The two columns at the far right. **Package Count** is the last one.

Tap READ THE BOARD (3 photos) →. Not before all three. Give it a minute or two. You can put the phone down.

Scan screen with three photo slots — 1 Three slots, left to right. 2 The shutter. 3 READ THE BOARD (3 photos) →. Not before all three.

On Check the numbers: check anything yellow, tap your own row, tap SAVE THE BOARD.

Top of the Check the numbers screen: 9880 - WENATCHEE and the date it read, a yellow DATE? button, then the first routes. Three unnamed routes with small yellow numbers; route 08B is outlined in yellow because its route is yellow. The name is covered. — No name on a row? Some routes have none. **Names hidden on this page.**

More routes on the Check the numbers screen. Route 07D has one yellow number, its packages. Under the list: 8 routes need a look, 26 routes total, and the hint: tap a number or route to fix it, hold a row to fix the name. At the bottom, a gray TAP YOUR ROUTE FIRST button. Names are covered. — You don't have to fix every yellow. **Check your own row, white or yellow.** A wrong number never costs you a 9.5.

NO CENTER BOX, NO SAVE
Your first scan needs that top-left box. Missed it? Retake photo 1.Later, if it can't read the box, it says COULDN'T READ THE CENTER BOX and lists your centers. Tap yours.

⚠ DATE? AT THE TOP
The date it read isn't today. Tap it, tap USE TODAY.It says ⚠ SET DATE? It couldn't read one. Tap it, pick today. Until then the button says SET THE DATE FIRST.

MESSED UP THE SCAN?
Nothing is lost. Missed columns come back blank. Type them in, or scan again. The top-left corner and the rows are enough to let you in for good.

PART 4 · EVERY DAYThree things: your row, clock in, clock out.

This is Today. It's the first page, every time you open the app.

The top of the Today page: the 9.5 Dispatch header with the settings gear at the right, then today's board with every route and its miles, stops and packages. Names are covered. — Same board for everybody at your center. **Names hidden on this page.**

The row marked YOU on the board. Names are covered.

The ENTER MY ROUTE and SCAN THE BOARD buttons, and a line that says the board was scanned at 9:31 AM.

A wrong route link above the HOLD TO START 9:30 AM button.

Three buttons at the bottom of Today: 9.5, TRENDS and CONTRACT. — **FILE** is on the 9.5 page.

Morning: find YOU. It marks your row. The first time on a scanned day, the app may ask you to Tap your route. No YOU, or the wrong one? Tap ✎ ENTER MY ROUTE and type your route. Cover driver? The route you're running today.
Hold to clock in. The time on the button is what gets recorded. Different today? Tap it first. You stay on the board page about 15 minutes. Leaving sooner? Tap I'M ON THE ROAD.

Today after clock-in: an amber ON THE ROAD on 12C since 9:30 AM banner with a fix link, your route card with edit, your numbers, and 1% below your average day.

The folded TODAY'S BOARD link and the CLOCK OUT WHEN DONE button.

Tonight: clock out. Tap CLOCK OUT WHEN DONE →. Check the time and your lunch. Then hold.

The End of Day screen: Clock out and log, the clock-out time 9:38 PM with TAP TO CHANGE, then the day's hours, 11.63h, big and red with an OVER 9.5 tag, and under it the math: in 9:30 AM, out 9:38 PM, minus 30 minutes lunch.

LUNCH TODAY with NONE, 30 MIN (picked) and 60 MIN. Under it, SECOND LUNCH: you worked 11+ hours, you have the right to one, with NONE picked.

WHAT YOU ACTUALLY RAN: three empty boxes for stops, packages and miles, each with the board's number next to it (they planned 122, 220, 70). Under them the HOLD TO CLOCK OUT button. — Blank is fine. Your 9.5 never needs them. What you type shows on **DAY LOGGED** as planned → ran. Wrong? ✎ FIX THIS DAY.

Your hours are the whole 9.5 case. Three days over 9.5 in a week, Monday to Friday, and the app tells you. FILE opens Local 760's own grievance form with your week filled in. Nothing is sent until you submit that form yourself. The 9.5 screen asks if you're on the list. Not sure? NOT YET.

WHAT THE APP DOESSix things. The first one is the reason it exists.

1 File the 9.5 in one tap

The app counts your days over 9.5 from your own clock-in and clock-out. Three in a week, Monday to Friday, and it tells you. FILE opens Local 760's own grievance form with your week already filled in. You read it and you submit it. Nothing is sent until you do. Your phone number and address stay on your phone until that moment.

The 9.5 page: week arrows, 4 days over 9.5, a red banner that says you have a 9.5 grievance this week, and bars for each day against the dashed 9.5 line.

Each weekday with clock-in to clock-out, the route, the hours worked and how far over 9.5 it went; one day tagged corrected; the week's total over the line.

YOUR GRIEVANCES button, the FILE 9.5 GRIEVANCE button, the deadline to file, and a note that the form opens pre-filled. — Nothing goes to the union until **you** submit the form.

SETTINGS · 9.5 FILING PROFILE

ADD THESE ONCEThen FILE fills the form almost all the way. They stay on your phone.

Gray text is only an example. Type your own.

The grievance list: each filed week with FILED and its date, then NOT SETTLED and NOT PAID; on one week the CHANGE DATE and REMOVE STAMP buttons are open.

2 One scan, the whole crew's board

One driver photographs the dispatch screen. Everybody at the center gets the board in their pocket: routes, stops, packages, miles. Tap any row to fix a number the camera read wrong.

The shared board — 1 Your row, marked YOU. 2 The numbers for every route. 3 Tap a row to fix a number.

3 Know your real day

Stops, packages and miles: what was on you at clock-in, what got added after, and what you actually ran. Counted by you, kept by you.

DAY LOGGED, Tuesday Sep 22: you worked 8.85 hours; planned 122 stops, 200 packages, 80 miles, with ran left blank; then YOUR WORK INDEX.

Your work index for the last 10 days as bars, a dotted line labeled your average, today's bar outlined, and the FIX THIS DAY button.

4 Breaks and lunch, on your terms

Set the times you want to be nudged. The alarms are quiet, they live on your phone only, and nobody else ever sees whether you took them.

Break alarm settings — 1 Pick your times. 2 TRY IT plays the chime so you know it works.

5 The contract in plain words

Overtime, the 9.5, holidays, vacations, injuries. Short cards in plain language, with the exact contract wording one tap away so you can quote it.

A contract card — 1 The short version. 2 The exact contract language, word for word.

6 Keep the receipts

Every entry is timestamped. Your history shows every day you logged. Trends shows your average miles, stops, packages and hours, and how they move week to week.

Work history and trends — 1 Your days, week by week. 2 Your own average. Never anyone else's.

PART 5 · FIX A MISTAKEWrong time, route or number? Fix it here.

DO NOT USE "DELETE ACCOUNT" TO FIX A DAY

It does not delete one day. It erases your login, and you lose every day you have logged.

THE MISTAKE	THE FIX
A number the camera read wrong	Tap the row, type the right number.
Wrong route this morning	Tap ✎ ENTER MY ROUTE and type the right one.
The wrong row says YOU	Tap ↺ wrong route? under the buttons. Then ✎ ENTER MY ROUTE if you need to.
Clock-in time is wrong	Before you hold: tap the time. After: tap ↺ fix next to the time.
Clocked in before picking a route	You are not stuck. Tap ✎ ENTER MY ROUTE, type your route, tap SET MY ROUTE. No numbers needed. Your start time stays.
Clocked in and the board still needs a scan	Open ▸ TODAY'S BOARD. The scan button is under it. A scan never changes your start time.
Logged a day with a wrong time or number	Tap ✎ FIX THIS DAY on that day: on Today, or in the 9.5 week for the last 30 days. Change what is wrong, hold to save. Your first entry stays on the record.
Forgot to clock out last night	Open the app in the morning. It asks you to log yesterday first.
Typed your name wrong at sign-up	Text Jose. He fixes it.

YOUR DATAWho sees what.

WHAT	WHO CAN SEE IT
The board: routes, stops, packages, miles	Drivers at your center who have scanned the board themselves. Same as the wall.
Names on the board	Same drivers. There is no public list of users.
Your hours, lunch, breaks, your 9.5 record	You. Privacy starts at clock-out.
Your email	Used to sign you in and to fill in the grievance form. Nothing else.
Board photos	Sent once to an AI reading service to read the numbers.

UPS sees nothing. Nothing connects to UPS.

The union sees your record when you file. No ads. No selling.

A court can subpoena any database. This one holds what you'd write on paper. Full policy: the privacy page.

WHAT'S COMINGApp Store install. Android for all.

A normal App Store install, no TestFlight.
Android for anyone who wants it.

QUESTIONSShort answers.

Do I need to photograph the board every day?

No. Only your very first scan is required. After that, one scan a day by anyone fills the board for everyone, and you can always type your numbers or skip them.

My name isn't on the sheet.

Cover drivers: tap the row you are running. That row is yours today.

Can Jose see my hours?

Yes. He's the one person who runs the app, and he looks only to fix problems. He never shares them, and never with management. Group stats never show fewer than five drivers.

What is the "9.5 list" question?

The list is the union's. Being on it is what makes a 9.5 grievance filable. NOT YET is a fine answer; Settings changes it later.

Something broke. What do I do?

Text Jose. Say what screen you were on and what you tapped. A screenshot beats a description.

9.5 DISPATCH